top of page

Refund Policy

​

Last updated: 01.06.2023

​

Thank you for shopping at kingdomexpressionministries. If you are not entirely satisfied with your purchase, we're here to help. Please review our refund policy below.

​

1. REFUND ELIGIBILITY

​

We offer refunds for purchases made on our website under the following conditions:

  • Digital Products: If you have purchased a digital product such as an e-book, online course, software, or downloadable content, you may be eligible for a refund within 30 days from the date of purchase. To be eligible for a refund, the digital product must not have been downloaded, accessed, or used in any way.

  • Physical Products: If you have purchased a physical product from us, you may be eligible for a refund within 30 days from the date of delivery. To be eligible for a refund, the physical product must be in its original packaging and in unused, unopened, and resalable condition.

  • ​

2. NON-REFUNDABLE ITEMS

Certain items are not eligible for a refund. These include, but are not limited to:

  • Gift cards and vouchers

  • Services that have already been rendered

  • Customized or personalized products

 

3. HOW TO REQUEST A REFUND

To request a refund, please contact our customer support team at [Contact Email] with your order details and the reason for your refund request. Our team will review your request and guide you through the refund process.

 

4. PROCESSING REFUNDS

Once your refund request is approved, we will initiate the refund process. Refunds will be processed using the original method of payment used for the purchase. Please note that it may take a few business days for the refunded amount to reflect in your account, depending on your payment provider's policies.

 

5. CANCELLATIONS

For subscriptions or recurring payments, you can cancel your subscription at any time. However, cancellations do not guarantee refunds for payments already processed.

 

6. CONTACT US

If you have any questions about our refund policy or need assistance with a refund request, please contact our customer support team at [Contact Email]. We are here to help you.

Remember to customize the refund policy according to your specific products, services, and business practices. It's important to provide clear and transparent information to your customers about your refund process to ensure a positive shopping experience. Always consider consulting legal professionals to ensure your refund policy complies with applicable laws and regulations.

bottom of page